|
|
|
It's called the "Express Lane" for a reason
|
 |
|
Location: Blogs PaleBlueScot Semi-Lucid Rants |
 |
| Posted by: James |
1/31/2008 11:04 AM |
I need to make an addendum to an old post about grocery store line etiquette. After waiting a longer-than-should-be-expected time in the “Express” Lane yesterday, I was fuming internally even though I wasn’t in a rush to be anywhere. Let’s add some rules for the Express Lanes.
DO NOT ask for a price check in the Express Lane, especially if there are people behind you. This forces the cashier to leave their station while they try to confirm that the store is indeed gypping them of 20 cents. Suck up the loss and move forward. If you’re a debater of prices, move to the normal aisles where that practice is more readily accepted. We’re in the Express Lane because we want fast service. Far be it from me to stereotype, but this new rule will almost certainly exclude elderly women from this aisle. I’m not sure if this is the highlight of your day, contesting multiple item prices in line, but do it in a regular lane. I sympathize if you’re on a fixed income but please stay out of the Express Lane so the rest of us can buy our beer and chunks of meat in an expedient fashion.
This applies to both the customer and cashier, but extended conversations are NOT encouraged in the Express Lane. It’s bad enough that this insidious practice exists in almost every grocery store in the South but there needs to be a line of demarcation. Before you hang me up by my fingernails as an Insensitive Yankee Bastard, please consider the fact that I do expect a minimum conversation.
Accepted phrases:
"Hello, how are you doing?"
"Did you find everything you needed?"
"Do you have any coupons?"
"Do you want cash over?"
"Paper or plastic?"
"Thank you for shopping. Have a great day" (to which I will reply “You too”).
If you are in the Express Lane and the cost of your purchase is THREE FRICKIN’ DOLLARS AND FORTY FIVE CENTS, do not use a check to purchase your items. This is what debit cards are for. God help you if you don’t have at least the name of the store and the date already populated on your check. This is the Express Lane, people, and writing manuscript while the rest of us wait for you to complete your 19th century-style transaction method isn’t the way to win the unspoken approval of your line mates.
Coupons, while frowned upon, can be used but make sure you have them ready.
A few more checkout lane observations:
While I don’t mind if people are over the supposed limit for that Express Lane (say 12 in a 10-items-or-less lane), I can’t help but manually count what people place on the conveyor belt. I’m sure I’m not the only one who does this, as we like to reassure ourselves of our adherence to the Grocery Store Rules (whatever they may be).
One thing I’ve noticed, especially at Target since they use the type of card reading machines that let you sign your name with an electronic pen, is that there are lots of pen marks on the electronic signing area. As you’re tapping on the touch pad to complete your transaction, at what point do you switch from the electronic stylus provided with the machine to a real pen? Do you not notice that The Future is now The Present and ink is not a necessary component of credit card transactions anymore?
I'm getting worked up again just thinking about these violations. I need to go to the store and get a bottle of Excedrin. Since it's one item, I hope the Express Lane is moving as it was intended to. |
|
| Permalink |
Trackback |
Comments (14)
Add Comment
|
Re: Express Lane rules |
By Muuurph on
1/30/2008 1:36 PM |
| Depending on the count of the bottle wouldn't a bottle of Excedrin be 200 or 400 or even 800 items? James do you also make sure that however many items you buy in the express lane is a multiple of 4 (like how you check under your bed for monsters)?? Agreed on most of your points, although coupons are fine, they're just a quick swipe over the reader after all. I do find it distressing that you are discouraging conversation and that thing called human interaction, although you're probably right that this is better suited for the standard line. By us the express line states no checks, of course that won't stop some hard-headed , rules don't apply to me types. Don't they have the self-checkout at your stores yet? This is a present from God for those of us who like to breeze through the store. Elderly people are afraid to do it, so that automatically speeds things up. Don't get me wrong I love elderly people, Hell my parents are elderly, but if I can avoid being behind them just about anywhere (except the line to the post-mortem bar and grill) I will. Self-checkout also virtually eliminates the price checking. The only bitch with the self-checkout is if you charge over $50 at my store you need to have an employee approve it-stupid. |
|
|
Re: Express Lane rules |
By James on
1/30/2008 1:41 PM |
| Some of our stores have self-checkout but for some reason the Publix grocery stores in the metro area do not have them (but Kroger does). The only thing annoying with the self-checkout machines is if you have an extremely light item, the machine doesn't recognize that you put it in the bag already and constantly chides you to do it until you have to call the monitor over to override it. I find this happens a LOT at the Home Depot checkout line if I only have to get a box of lightbulbs or some other small item. As for the elderly, I love them too -- just not in front of me in the grocery store lane. |
|
|
Re: Express Lane rules |
By Erich on
1/30/2008 3:25 PM |
| Back in High School I was a supermarket checker for a while and I used to LOVE going as fast as I could when some old lady would be standing there trying to look at the price of each item as it flashed by at the speed of light. Boop, boop, boop, boop..."What was the price of that celery? Huh? What? go back!" - Look lady, check your prices after the receipt prints out on your own time, if there is a discrepancy, take it up with customer service. |
|
|
Re: Express Lane rules |
By Old Lady on
1/30/2008 4:08 PM |
| Erich, you were so mean to me! That celery priced out as exotic organic saffron at $45.00 per pound! I had to eat cat food for the rest of that month... |
|
|
Re: Express Lane rules |
By Ian on
1/30/2008 4:33 PM |
| Well said, James! People with 15 items when it says 10 or fewer irks me. I stand there with my one item, and have to wait for this person with 15 to go through- it's called an express lane for a reason- oh, and when some idiot takes the time to card me- now I know I might look a little bit younger than my age, but damn, I definitely look at least 21! I appreciate the compliment, but come on- in one recent incident, they had to call the supervisor- and I'm in the express line, and people are waiting- then they had to call the manager to ask him if they accept Virginia driver's licenses!!!Hello, this is America! Please engage brain before speaking! And when I was teaching, I was giving a grammar lesson to my elementary students. I had told them that the next time they were in an express lane, and the sign says "10 items or less"- tell the cashier that it should say "10 items or fewer"- your parents will think you're a genius - and then their eyes just lit up! |
|
|
Re: Express Lane rules |
By Milo on
1/30/2008 9:01 PM |
| Ian - you get carded cause you are 3'2, not because you look like you're going on your first college visit! And "I had told them" that don't sound right there grammar boy, ain't it ought to be I told them? |
|
|
Re: Express Lane rules |
By Erich on
1/31/2008 10:59 AM |
| 7th sign of the Apocalypse: Brett thinking he can correct other people's grammar. |
|
|
Re: It's called the "Express Lane" for a reason |
By Syl on
1/31/2008 11:33 AM |
| Do. Not. Writ e check in the express line. Si---igh - I love SF. We hardly have any old people. ;^) And a bunch of smart (ass) techie types like you all, embracing advances in retail technology.<br><br>I often ask the checker as a response how *they* are doing. Nice to make eye contact, too, poor checker. Sometimes they stutter and look amazed to receive the recognition... |
|
|
Re: It's called the "Express Lane" for a reason |
By Amy on
1/31/2008 7:59 PM |
| I think the Express Lane should automatically count out loud, in an annoying computer voice, the number of items as they are swiped... ONE, TWO, THREE... If the number displayed on the bright sign above the Express Lane (10, 12 whatever) is exceeded, the light begins flashing and alarms sound and you are shamed before the entire shopping public. |
|
|
Re: It's called the "Express Lane" for a reason |
By James on
1/31/2008 9:21 PM |
| Amy, I love that idea. It reminds me of an old Far Side cartoon where a guy exits the bathroom and there is an overhead sign with flashing lights saying "DIDN'T WASH HANDS". Man I miss Gary Larson's wit. |
|
|
Re: It's called the "Express Lane" for a reason |
By Muuurph on
2/1/2008 4:09 PM |
| Amy: Awesome idea. I'd like to take it a step further and have the machine stop reading items after it's read 10. Maybe have it say something like "uh, you're done". |
|
|
Not always the "Express Lane" |
By Syl on
2/2/2008 3:10 PM |
| But Muurrrrph - sadly your 'cut them off' idea would simply force another, second transaction for the balance of their items. |
|
|
Re: It's called the "Express Lane" for a reason |
By Amy on
2/5/2008 9:48 AM |
| No second transaction, a powerful overhead vacuum would suck away the remaining items that were over the limit. |
|
|
Re: It's called the "Express Lane" for a reason |
By James on
2/5/2008 10:05 AM |
| OK, I almost spit out my granola bar from laughter as I was reading that idea! BRILLIANT! |
|
|
|
|
|
Blog_List
|
 |
|
|
|
|
|
|
Blog_Archive
|
 |
|
|
|
|
|
Search_Blog
|
 |
|
|
|
|
|
Links
|
 |
|
|
|
|
|
Contact Me
|
 |
|
|
|
|